Question 1

How do I book a house clearance or waste removal service?

Accepted Answer

You can book our services by contacting us through our website, phone, WhatsApp or email. Simply provide details about the service you need, and we’ll schedule a convenient time for you.

Question 2

What areas do you cover for house clearance and waste removal?

Accepted Answer

We provide house clearance and waste removal services across the West UK & South Wales. Contact us to confirm if we cover your location.

Question 3

Do you offer same-day house clearance services?

Accepted Answer

Yes, we offer same-day services depending on availability. Contact us early to check if we can accommodate your request.

Question 4

What types of waste do you remove?

Accepted Answer

At The ClearSense, we manage the complete removal and disposal of all items you wish to clear from your home or business. This includes furniture, large appliances such as fridges and cookers, and other household items like tools, books, bric-a-brac, clothing, linens, and general rubbish and waste.

Question 5

How much does house clearance or waste removal cost?

Accepted Answer

Our pricing is based on the volume and type of items to be cleared, starting at £65. Contact us for a free quote tailored to your specific needs.

Question 6

Do you recycle the waste you collect?

Accepted Answer

Yes, we are committed to environmentally friendly practices. We recycle as much waste as possible to minimize our impact on the environment.

Question 7

What should I do to prepare for a house clearance?

Accepted Answer

To prepare for a house clearance, ensure that all items to be removed are accessible and clearly marked. Let us know if there are any specific instructions.

Question 8

Are your waste removal services insured?

Accepted Answer

Yes, our services are fully insured to provide peace of mind during the clearance process.

Question 9

Can you handle large-scale waste removal projects?

Accepted Answer

Absolutely! We have the resources and expertise to manage large-scale projects, including commercial and industrial waste removal.

Question 10

What happens to items that are still usable?

Accepted Answer

We aim to donate or repurpose items that are still in good condition to reduce waste and support local charities.

Question 11

What is a house clearance service?

Accepted Answer

A professional house clearance company provide everything that’s needed to clear a home. They will manage everything from the sorting and valuing household items to the removal and disposal of waste.

Question 12

I only need to clear part of a house. Can you help?

Accepted Answer

Yes, we can support customers who are downsizing or moving a relative into care. Our specialist decluttering services are designed to help create a safer, more manageable living space during this sensitive transition.

Question 13

I live miles away. How can I get the help I need?

Accepted Answer

We aim to make the process as simple as possible for you. We can arrange to collect keys from your solicitor, estate agent, friend, or neighbour to view the property. After a thorough assessment, we’ll provide a free, no-obligation quote. If you're happy to proceed, we can clear the property in your absence, giving you complete peace of mind.

Question 14

Do you handle carpet removal?

Accepted Answer

Yes, we handle carpet removal for single rooms, multiple rooms, or even the entire property.

Question 15

Where are you located?

Accepted Answer

The ClearSense is based in Caldicot and operates across the West UK and South Wales areas. We are also able to travel to other locations when required.

Question 16

What are your operating hours?

Accepted Answer

Opening Hours:

Monday – Saturday: 8am – 10pm

Sunday: 9am – 10pm

Question 17

What are your payment methods?

Accepted Answer

We offer a variety of convenient payment methods: bank transfer, secure payment link, card machine, or cash.

Question 18

How do I arrange a house clearance?

Accepted Answer

Arranging a house clearance with us is easy! Give us a call on 07425 556400, send a message on WhatsApp, or simply use our contact page to get in touch.

Question 19

How do you dispose of waste responsibly?

Accepted Answer

We are fully licensed and sort items for recycling wherever possible. Usable items may be donated or repurposed, and the rest is disposed of responsibly to help reduce waste.

Question 20

What types of waste clearance services do you provide?

Accepted Answer

We offer a range of services including house clearance, office clearance, garage clearance, and refurbishment waste removal. Our services are designed to be hassle-free and eco-friendly.

Question 21

Which areas do you cover?

Accepted Answer

Providing trusted, high-quality services across Bristol, Bath, and South Wales.

Question 22

How much do your clearance services cost?

Accepted Answer

Our pricing is competitive and depends on the type and volume of waste to be cleared, starting at £65. Contact us for a detailed quote tailored to your specific needs.

Frequently asked questions